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SUGAMFLOW

Security and data handling

This page describes controls that exist in the SugamFlow product today. It does not claim ISO, SOC, HIPAA, NABH, or other certifications unless SugamFlow publishes a dated certificate on this site.

Tenant isolation

Workspaces are multi-tenant. Application requests carry tenant context. Customers should not share passwords across shops. Super Admin and shop staff have different roles.

Authentication and roles

Sign-in uses outlet ID, username, and password, with optional MFA where enabled. Role templates limit what a cashier, doctor, accountant, or other role can do. Authenticated application routes are not marketing pages and are marked noindex for search engines.

Healthcare and school records

Clinic, laboratory, and school modules store operational records inside the customer tenant. Public lab-report verify/portal links are tools for a specific report, not a directory of patients. Those routes are noindex.

Incident contact

Security questions: career@sugamflow.com with the subject “Security”.

Official website: SugamFlow

Last updated 6 September 2026